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Crucial Conversations® Training

Crucial Conversations® Training provides high-leverage skills for individuals, teams, and organizations that under-communicate, withhold information, or fail to act with unity and conviction.

Participants learn to:

• Catch problems early and resolve disagreements candidly and respectfully - even in the face of arguments and misunderstandings.
  
  
• Maximize input from people closest to the work (even those who have difficulty sharing information).
  
  
• Express the best ideas in a way that builds acceptance rather than resistance - including challenging the way things are currently being done.
  
  
• Make better decisions and then take more committed action.

This award-winning course is an indispensable component of many corporate universities and a driving force behind culture-change initiatives worldwide. Crucial Conversations® Training outpaces traditional communications and interpersonal skills courses in getting you to deliver sustainable results.