A BREAKTHROUGH & AWARD-WINNING TRAINING PROCESS

Based on more than 30 years of research, our courses improve strategies and systems by focusing on high-leverage best practices. Each of our training courses infuses fourteen hours of classroom time with more than 120 original video clips and situation examples. Course pacing is active and engaging, with frequent role-plays, intense class participation, personal reflection, planning, and commitment.

OUR PRODUCTS

- Crucial Conversations® Training

- Influencer™ Training

- Crucial Confrontations™ Training

OUR SERVICES

- Two-Day Public Workshop
   - Crucial Conversations® Workshop
   - Influencer™ Workshop
   - Crucial Confrontations™ Workshop

- In-house Training

- In-company Trainer Certification

- Consulting Services

FOCUS AREA

- Corporate Case Studies

- Personal Success Stories